1Introduction

Welcome to Export Ghar. These Terms & Conditions govern your access to and use of our website, products, services, business enquiries and commercial transactions.

By accessing our website, submitting an enquiry, requesting a quotation or placing an order, you agree to comply with these Terms & Conditions.

Export Ghar operates in the business of sourcing, supplying, trading and facilitating the import and export of Indian products, including agricultural commodities, food products, spices and other merchandise.

2Business Activities

Our business activities may include:

• Export and import of agricultural commodities.
• Supply of makhana, rice, wheat, maize and spices.
• Supply of mustard oil and other food products.
• Bulk sourcing and wholesale trading.
• Product procurement and supplier coordination.
• Private-label and customised product sourcing, subject to availability.
• International trade and export documentation support.

Products and services are subject to availability, applicable regulations and mutually agreed commercial terms.

3Product Information and Specifications

We make reasonable efforts to ensure that product descriptions, photographs, specifications, grades, packaging details and other information displayed on our website are accurate.

However:

• Actual product appearance, colour, size, texture and packaging may vary.
• Agricultural products may naturally vary depending on season, origin and harvest.
• Product specifications must be confirmed in the quotation or proforma invoice.
• Buyers should communicate their required quality standards and specifications before confirming an order.

4Quotations and Orders

All enquiries and quotations are subject to confirmation by Export Ghar.

A quotation may specify product quantity, quality, price, packaging, delivery terms, payment conditions and validity.

An order will be considered confirmed only after written acceptance by Export Ghar and fulfilment of the agreed advance payment or other order-confirmation requirements.

Any changes to an accepted order must be mutually agreed in writing.

5Pricing and Payments

All prices will be communicated through quotations, proforma invoices or written commercial agreements.

Unless specifically stated otherwise:

• Prices may change due to market fluctuations, exchange rates, freight costs, taxes and supplier pricing.
• Applicable taxes, customs duties, bank charges and other expenses will be specified or allocated in the commercial agreement.
• Payments must be made through authorised banking channels or other mutually agreed lawful payment methods.
• Buyers must ensure that payment details are verified before transferring funds.
• Any additional bank, currency conversion or intermediary charges will be handled as agreed between the parties.

6Shipping and Delivery

Shipping arrangements will be agreed upon before order confirmation.

Delivery timelines are estimates and may be affected by shipping schedules, customs clearance, port congestion, weather, transportation restrictions or other circumstances beyond our reasonable control.

The applicable Incoterms, delivery point, freight responsibilities, insurance arrangements and transfer of risk must be specified in the relevant quotation, proforma invoice or sales contract.

7Customs and Export Documentation

International shipments are subject to applicable export, import, customs and trade regulations.

The buyer and seller will fulfil their respective documentation and compliance responsibilities as agreed in the transaction.

The buyer is responsible for checking the import regulations, product restrictions, labelling requirements, duties and other legal requirements of the destination country.

Export Ghar will provide only those documents and services that are applicable to the agreed transaction and legally available.

8Product Quality and Inspection

Product quality and inspection requirements should be mutually agreed before order confirmation.

Where applicable, inspection, sampling, laboratory testing, certification and quality documentation may be arranged subject to availability and additional charges.

Any claim regarding shortage, damage or quality discrepancy must be supported by appropriate evidence and submitted within the claim period specified in the sales contract.

9Cancellation and Refund Policy

Orders may be cancelled only in accordance with the agreed commercial terms.

• Cancellation requests must be submitted in writing.
• Confirmed orders may not be cancelled without written approval.
• Costs already incurred for procurement, processing, packaging, inspection or shipment may be non-refundable where legally permissible and contractually agreed.
• Refunds, if applicable, will be processed according to the agreed payment and cancellation terms.
• Customised, processed or specially procured goods may be subject to separate cancellation conditions.

10Buyer and Supplier Responsibilities

Buyers and suppliers agree to:

• Provide accurate business and contact information.
• Provide correct product specifications and documentation.
• Comply with applicable local and international laws.
• Avoid fraudulent transactions and misleading information.
• Maintain confidentiality of commercially sensitive information.
• Complete their agreed payment, supply and documentation obligations.

11Limitation of Liability

Export Ghar will make reasonable efforts to provide reliable products, information and trade coordination services.

To the extent permitted by applicable law, Export Ghar will not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

12Force Majeure

Export Ghar will not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, war, government restrictions, strikes, epidemics, port closures, transportation disruptions or other force majeure events.

The affected party will inform the other party as soon as reasonably possible.

13Intellectual Property

All website content, including logos, brand identity, text, graphics, images, designs and other materials owned or licensed by Export Ghar, may not be copied, reproduced, modified or commercially used without prior written permission.

14Privacy and Data Protection

Information submitted through our website, enquiry forms or business communications will be used for legitimate business purposes, including responding to enquiries, preparing quotations, processing orders and maintaining business records.

We will handle personal and business information in accordance with applicable privacy and data protection laws.

Please refer to our Privacy Policy for further details.

15Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

Export Ghar does not control and is not responsible for the content, policies or practices of third-party websites.

16Website Availability

We reserve the right to update, modify, suspend or discontinue any part of our website or its content without prior notice.

We do not guarantee uninterrupted or error-free website availability.

17Governing Law and Jurisdiction

These Terms & Conditions will be governed by the laws of India.

Subject to applicable law and the terms of any specific commercial contract, disputes relating to these Terms & Conditions will be subject to the jurisdiction of the competent courts in Muzaffarpur, Bihar, India.

18Changes to These Terms

Export Ghar may revise these Terms & Conditions from time to time.

Updated terms will be published on this page with the revised effective date. Continued use of the website after publication of changes will be subject to the updated terms.

19Contact Information

For questions, business enquiries or clarification regarding these Terms & Conditions, please contact:

Export Ghar – Global Import & Export

Website: www.exportghar.com
Email: info@exportghar.com
Business Address: Rajput Tola Road No. 2, Kanhouli, Muzaffarpur, Bihar, India – 842002

Connecting India to the World.